Payment, delivery and returns
TERMS OF PAYMENT
“Campanula” on-line store works on the basis of payment by credit cards. We accepts payments using credit cards – MasterCard, Visa, ARCA. All payments are made through secure payment gateway of Ameriabank. We DO not receive information on buyer’s credit card.
The prices presented on the site are final and include all taxes.
DELIVERY AND RETURNS
CONDITIONS AND TERMS
Delivery services are provided by the “Campanula” on-line store within the city of Yerevan every day from 09:00 till 22:00. The delivery is free of charge and is normally carried out in three-four hours after placing an order.
The delivery time is negotiated with the customer. If the establishment of the connection with a customer by phone or e-mail fails, the delivery is carried out according to our regular working schedule.
Orders should be placed at least one day prior to the expected delivery date in holiday periods.
The “Campanula” on-line store doesn’t bear responsibility for the delivery failure in the following cases:
• provision of inappropriate or inaccurate information such as address, phone number, name and surname of the recipient, etc.
• impossibility to connect with the customer to clarify information.
The order can be returned if it does not match the image and description presented on the website.
Buyers shall have no claim against the “Campanula” on-line store if the reasons are force majeure circumstances.
From the moment of delivery and payment for the received goods, “Campanula” on-line store doesn’t bear further responsibility for quality and integrity of goods.
CHANGES IN DELIVERY TIME AND DATE
Time and date of the delivery can be changed upon a request of a customer within an hour from the moment of placing an order.
“Campanula” on-line store delivers goods in colorful paper packages.